Data Centre Case Studies | Telehouse

MCom

In order to provide its services efficiently, MCom had to tap into the existing internet infrastructure in the UK by colocating with a data centre provider who offered not only excellent levels of security but also access to all major Internet Service Providers. 
 
MCom as an organisation has a unique ability to offer a complete portfolio of connectivity solutions 
to its customers. The company’s first customer was T-Mobile UK, and they continue to utilise MCom’s managed offering. This allows T-Mobile to offer its Wi-Fi service to over 300 Texaco locations throughout the UK. The creation and ongoing management of the network provides a solid platform for growth. From its beginning as a carrier provider MCom has gone on to provide solutions to multiple major PLC’s including the provision of private business broadband networks, the provision of  city and campus wide 5.8GHz radio networks, and is an end to end provider of VoIP solutions. With the successful participation in Ofcom’s recent spectrum auction, MCom as a licensed GSM spectrum operator now has the ability to provision mobile telephone networks for voice, SMS and GPRS data requirements.
MCom established its business on the back of government legislation in 2002 that permitted the 
commercial use of Wi-Fi spectrum for wireless  internet access. The company formed a unique partnership with petrol station Texaco to develop a service offering a wireless connectivity service to motorists based around petrol station forecourts. These wireless hot spots are useful for business professionals such as sales representatives and engineers that need to stay in touch with the office while on the move. In order to provide its services efficiently, MCom had to tap into the existing internet infrastructure in the UK by colocating with a data centre provider who offered not only excellent levels of security but also access to all major Internet Service Providers. 
 
After exploring a number of colocation providers MCom selected Telehouse for its unparalleled connectivity. It moved its entire core IT system and servers to the highly secure and connected facilities at Telehouse’s London Docklands facility. With all major UK Internet Service Providers (ISPs) colocating at Telehouse it is an ideal point of interconnect, ensuring a strong wireless network for MCom to serve its growing customer base. 

Robert Harris, Technical Services Director at Telehouse comments, “Telehouse is home to over 530 carriers, Internet Service Providers, and applications service providers, acting as a major internet hub in the UK. As a neutral point of colocating it has become a thriving internet marketplace where companies have the widest possible choice of partners for connectivity.” 

Telehouse’s world class facilities provide MCom with uninterruptable power supply (UPS) and generator back-up, temperature control, fire detection and high levels of security. Together with Telehouse’s 24-hour monitoring, maintenance and technical support the company ensures MCom’s systems can provide a reliable service to its customers. 

Telehouse continues to provide a resilient operational environment for MCom’s technology as the company’s business needs continue to evolve: the most significant change came about when 
MCom was awarded a GSM spectrum license and began developing mass market mobile services 
for UK consumers, including low-cost international calling and mobile payment services. These 
IP-based solutions required MCom to build upon its existing technology footprint at Telehouse by 
adding a network subsystem, the IT component that recognises a mobile user’s location. To roll-out its mobile services MCom had to build and strengthen strategic partnerships and once again benefitted from the carrier-neutral marketplace at Telehouse which allows access to all major mobile operators at its facilities.
The industry leading levels of connectivity provided at Telehouse have helped MCom build its business and evolve to offer solutions combining the best of data, voice and wireless services. 

Magnus Kelly, managing director at MCom concludes, “Telehouse’s managed services offer peace of mind that we can provide a reliable service to our customers without having to deal with day-to-day maintenance. Its team of engineers deal quickly with any technical challenges that come up, such as patching a cable between our server and an ISP, or entering commands in the computer. This type of ‘remote hands’ means rather than travelling six hours to fix a problem, we can make one phone call, which adds up to huge time savings and lets us focus on our next generation services.”