Data Centre Case Studies | Telehouse

Synetrix

Synetrix, a leading managed services provider, had secured major contracts with numerous central and local government authorities and was looking to work with a provider who offers secure, reliable and resilient data centres and had previous experience of hosting and working with government and public sector bodies.
Synetrix is a well-established and key partner for the public sector providing integrated applications and managed services. We apply our expertise to provide multi-layer solutions mixing a range of new applications and technologies over secure infrastructures to create communications environments where users have optimum flexibility in the way they share and access information. Our track record of pioneering solutions in the UK public sector offers a wide range of experience assisting local authorities - faced with the many challenges of delivering citizen centric public services - to consider technical alternatives, business models, and develop sustainable services.
Synetrix began its partnership with Telehouse in 1998 with a minimal set-up of one server. Since these humble beginnings, Synetrix has grown to become a leading managed services provider and has secured major contracts with numerous central and local government authorities, notable for being the core provider for the London Grid for Learning (LGfL) educational network since 2001. This network comprises of 33 Local Education Authorities, providing services through a highspeed broadband infrastructure, giving 2,582 schools across the capital with over a million users a shared online learning platform.

“As many of our customers provide essential public services, in particular the LGfL, it was essential to work with a provider who offers secure, reliable and resilient data centres, and had previous experience of hosting and working with government and public sector bodies”, explained Stuart Tilley, Head of Network Development.
 
“Additionally, choosing a data centre that currently houses Major Tier 1 ISPs, as well as other government network interconnects was very pertinent in our decision as this would allow us to easily peer with other networks and providers should we require to do so in the future.”
 
Given the level of security and peer-to-peer connectivity, it made sense for Synetrix to house their core network node infrastructure at Telehouse Docklands.

“As the majority of our customers are public sector, the services we provide have to be extremely reliable with minimal downtime. Telehouse’s London Docklands site is of a premium set-up and ideal for providing a reliable hosted service. Each rack is powered by a resilient feed and has the flexibility to be designed and adapted around an individual customer’s specific requirements. Add to this the excellent onsite support staff, 24 hour access, highly secure environment and our longstanding relationship, and our decision to continue working with Telehouse was made easy.”
“Our contract with the LGfL is perhaps one of our most important ones, and with the programme planning to expand in the near future we have to be sure that our data centre partner can accommodate future growth and be flexible with its hosting equipment”, explains Tilley.

“Telehouse has proven to us that its strategy and long-term investment fits with our business model. In addition, a number of our customers’ peer or host equipment at the Docklands site, such as Hampshire and Oxfordshire County Councils, which means that the potential for integration becomes much easier if the need arises in the future.”