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Customers
Telehouse customers include companies of all sizes, from SMEs, over government institutions to large corporations and financial institutions of global status.With the increasing reliance of business and society on telecommunication, connectivity, data and network security, colocation is central to a vast section of the business world. Typical examples of Telehouse customers include:
- Telecommunications operators
- National and International ISP's
- Website hosting companies
- Content providers
- Specialists in electronic commerce
- Multinationals
- SME's covering a wide range of business sectors
- Financial institutions
- Research organisations
- Software development companies
- Video and broadcasting companies
- Insurance companies
- Public services and many others
For more information on the companies we are working with please see our latest below;
Arkessa – M2M, Bespoke private cloud platform 
Arkessa enables machine-to-machine (M2M) connectivity for anybody, anywhere. Through its technology Arkessa enables remote devices to be operated, monitored, managed and controlled as though they were connected directly to the users desktop, tablet or smart phone. As a small business, they are focusing their efforts on creative, innovative ways of delivering M2M services that meet customers needs. What Arkessa couldn’t afford to do was to build the infrastructure and support services to go with that, in a scale that met the needs of the seriously large corporations they work with. By providing a cost-effective private Cloud platform Telehouse and KDDI helped Arkessa to achieve this and more, letting them get on with their primary objective of making their customers lives easier and saving them money. The result means Arkessa can use wireless communications systems like GPRS and 3G to connect entities to other systems, machines and devices which in turn allows them to be operated, managed and controlled as if they were connected to the Internet. Telehouse’s parent company KDDI provides an NNI interface with mobile providers to help make the actual service much more cost effective and simpler for Arkessa.
Deutsche Börse – Finance, ultra-low latency into the London financial exchanges 
As one of the world’s leading exchange organisations the Deutsche Boerse Group provides investors, financial institutions and companies with access to global capital markets. Deutsche Boerse was looking to extend its offering into the London financial trading exchange. In order to ensure Deutsche Boerse was able to offer its customers the fastest connectivity possible, it needed to partner with a provider who could complement its passion for advanced technology, while offering customers ultra low latency, into the London financial exchanges.
For Deutsche Boerse, partnering with Telehouse presented it with an access point, offering its customers a neutral point of interconnection. Deutsche Boerse can connect to all London sides through Telehouse’s sophisticated fibre link technology, allowing it to gain access to an extensive range of carrier connectivity. In addition, the position of the London Docklands site provides a latency of below 4.5 milliseconds, meeting its key requirements of ultra-low latency into the London financial markets. Deutsche Boerse has since been able to offer its customers ultra-low latency access to London’s financial community. Partnering with Telehouse has enabled it to extend its standard package, by offering colocation facilities allowing customers the closest proximity possible to core financial markets and exchanges.
edpnet - Telecommunications, The European gateway for edpnet 
edpnet is an independent Belgian telecom carrier that offers services worldwide
According to Philip Deutz, CEO of edpnet, the increased demand for mobile and video content has added another element of competition to the telecommunications market and firms need to work even harder when it comes to staying ahead of competitors. In order to ensure edpnet is meeting these demands, it needed to set up a ‘Point-of-Presence’ (PoP), which would allow it to expand its footprint into the European market. Telehouse’s data centre is a key transport hub for all fibre optics coming in and out of Europe. By setting up a PoP within Telehouse’s data centre based in the heart of London Docklands, edpnet has access to over 400 carriers, ISPs and ASPs, all of which are currently colocated at Telehouse.
After signing the contract in March 2011, edpnet has been able to dramatically extend its European presence, with a PoP into key European markets, all via the Telehouse hub located in London Docklands. In turn, this has meant edpnet have been able to increase its portfolio and customer base; strengthening its position as one of Europe’s leading telecommunications carrier.
ioko – Media, infrastructure upgrade 
ioko designs, develops, manages and maintains digital media technology systems for national and international broadcasters and major media, entertainment and telecommunications companies. Systems integrated and managed by ioko enable digital media to be delivered across broadcast, broadband and mobile networks to televisions, computers and mobile phones. New business acquisitions and expanding infrastructure requests from existing customers had resulted in ioko nearing maximum hosting capacity, which in turn prompted the company to review and extend its ten year relationship with Telehouse. A key factor that influenced ioko’s decision was Telehouse’s high specification facilities. ioko benefited from a complete UPS infrastructure upgrade of the Docklands facility, giving its customers an improved setup. As part of the ioko expansion, the company’s suite was refurbished and new power and cooling systems were installed. Other installations include fire suppression systems and 65 real-time monitoring points, controlled by Telehouse’s building management system, which enables ioko to monitor any changes to the operating environment remotely. The new suite is equipped with a cooling resilience of 2(N+1) and 600kW of total redundant power that provides dual feeds to each rack.
Joymax – Online gaming, Euro-Asia Connectivity 
Based in Seoul, South Korea, Joymax has been successfully developing games for the 21st century online gaming community since 1997. Joymax has continuously reinvested in software research and development to bring its customers the most interactive online gaming experience possible, across a multitude of languages, including its blockbuster hit Silkroad Online. Joymax has experienced huge success in Asia and was keen to emulate this by bringing its online fantasy world to a European audience. As part of this, Joymax sought a provider who could supply a resilient connection and low-latency for European gaming hubs. Connectivity was critical for Joymax to establish a point-of-presence in Europe and with Telehouse Docklands being the home of the London Internet Exchange (LINX); they had found the ideal answer. It was this point-of-presence (PoP) into the European markets, that Joymax was able to take advantage of. Telehouse can also offer, through parent company KDDI, unrivalled Euro-Asia connectivity via a highly reliable connection from London through Russia to Japan, this ultra-low latency creates up to a 30 per cent latency reduction when compared with alternative routes with other carriers. As Telehouse’s media and online gaming community continues to grow, the knock on effect will mean significant ROI benefits for Joymax exposing them to new partners as well as huge potential to increase their customer base.
QuantHouse - Finance, establishing the financial exchange hub for QuantHouse 
QuantHouse had been based in Telehouse East’s London data centre, with a point-of-presence (POP) to the US and Europe financial exchanges. As QuantHouse grew, so did its demand for space. The demand for growth presented Telehouse with an opportunity to position QuantHouse with an area within Telehouse West, a new site based in the heart of London Docklands.
For QuantHouse, the opportunities of being able to expand its POP to the new site presented an enormous opportunity to greatly increase its quality and service to its customers. In addition to ultra low latency, Telehouse West provides QuantHouse
with the highest security measures including systems-controlled access and front-line security staff, perimeter intrusion detection equipment and CCTV, among several protection measures.
Since moving to Telehouse West, QuantHouse has seen huge growth in the uptake of its offering. Its POP is able to offer customers ultra low latency and the closest proximity possible to core financial markets and exchanges.
