Router Support Service

On-site support for all your router issues  

Our customers have the benefit of on-site professional support for a wide range of router issues, provided by our in-house team of Cisco trained engineers.

Telehouse Router Support Service includes: 

• Fault diagnosis upon notification from the customer 

• Interrogation of the router system configuration

• System configuration parameters change

• Replacement of cards, power supply or chassis

• Operating system software and/or system configuration re-load 

Clients speak volumes... "Telehouse gives us less than five minute response time from a Cisco qualified engineer, saving costs by 30-50% if we had to call out on ad-hoc basis."