Business Analyst
Salary: Competitive Salary + excellent benefits benefits (travel allowance, bonus scheme, pension, health insurance)
Location: London, Tower Hill/Docklands
Job Type: Permanent/ Full Time
Starting Date: asap
Job overview:
We look for a talented Business Analyst to Support our Business Process Optimisation team covering multiple tasks in a dynamic environment where multiple projects are progressing in different stages. The role will work with initiative leads by supporting overall requirement capture/assessment, project delivery and operational data handling. The role will also analyse business processes requirements and data quality in collaboration with stakeholders and senior roles / subject matter experts.
Key tasks:
Project Delivery Support
- Capture business requirements, analyse business needs/justification and develop actionable user stories in view of business objectives
- Identify process / data gaps, perform root cause analysis of issues and define options for process improvement.
- Drives alignment with stakeholders from problem identification through implementation and post-implementation monitoring.
- Support multiple project delivery working closely with project leads managing overall risks and issues proactively and effectively
- Involve in test script development based on defined requirements and acceptance criteria and lead testing working with business stakeholders
- Support overall communications on the Process Improvement initiatives so that the objectives of new changes are fully understood by relevant stakeholders
- Debug and identify root cause for critical issue and provide solution recommendations
- Optimize release management to strike good balance between business goals and delivery capacity
- Handling any issue tickets and change requests to the solutions that BPO team manages which are the early stage of the lifecycle in digital transformation
Data optimisation and analysis
- Works with cross functional teams to ensure data availability, consistency and quality for defined business objectives and operational processes
- Interpret defined process requirements and expected data quality
- Identify risks and issues in overall data lifecycle and data flows and develop mitigation actions to support operational efficiency
- Support overall data flow optimisation and continuous improvement
Essential requirements:
- A good level of academic qualification
- Project experience in system and technical context working in dynamic project environments
- Experience of working in a corporate culture for at least 3 years
- Basic understanding of implementing business solutions to improve business optimisation
- Good command of Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Visio, etc.)
- Experience in handling of business data for reports and analysis
- Ability to read business and operational data and analyse trend and gaps for business, process and data quality improvement
- Ability to work effectively with multi-tasking skills across functional groups
- Ability to document and prototype business use cases and data flows is preferred
- Detail and project-oriented with a focus on quality and passion in the work at hand
- Reliability, diligence and excellent organization skills with a strong attention to detail