IT Systems Support Engineer
Salary: Competitive salary + excellent benefits (travel allowance, bonus scheme, pension, health insurance)
Location: London, Docklands
Job Type: Permanent / Full Time
Starting Date: ASAP
Job Overview:
IT Systems Support Engineer responsible 2nd line support and administration of Windows based systems (Office365 etc) and virtualised infrastructure systems.
Key Tasks:
- Implementation, Administration and Daily 2nd line support of all Windows based systems and applications including Office365, Azure, Teams, Exchange online, Windows Operating systems and Active Directory.
- Support Disaster Recovery and Business continuity of all Windows based systems and applications including Office365, Azure, Teams, Exchange online, Windows Operating systems and Active Directory.
- Administration of Sharepoint and Intune System.
- Automated software deployment and administration using tools e.g. MSI, GPO, PowerShell scripting, PDQ etc.
- Configuring and maintaining Windows 10 enterprise E5 including EDR.
- Support and administration of all Virtualized (VMWare) and stand-alone (Dell) servers.
- Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage.
- Support and administration of all remote/security/web systems including: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc
- Support and administration of centralized compute (Cisco UCS Blade) and future tech
- Support and administration of all storage systems including: Local storage, Dell Unity and future tech.
- Support and administration of switches used for Compute and Storage systems (Ethernet and Fibre Channel).
- Administration of all infrastructure device maintenance contracts.
- Administration of and support of a Windows Remote Desktop Server Environment and thin clients.
Essential Requirements:
Qualifications:
- MCSE or Equivalent Microsoft Certification with emphasis on messaging e.g. Productivity Solutions Expert.
- At least one Office365 certification.
- At least one MS Windows Certification e.g. Server 2019
Knowledge and understanding of:
- All MS Windows based systems and applications including Office365, Azure, Teams, Exchange online, Windows Operating systems and Active Directory.
- MS PowerShell administration (in Depth Knowledge and Experience)
- All Office products
- Windows 10
- Sharepoint
- Windows 10 enterprise and EDR
- Anti Virus and malware applications