Telehouse statement – Coronavirus

Network connectivity services at the centre of everything

Telehouse London Docklands hosts a wide range of major carriers and business partners, so you can improve, expand and strengthen your business. Our dedicated engineers can often complete cross connections in a matter of days, giving you the agility you need to seize opportunities. And, with a service level uptime (SLA) of 99.999%, you can provide the service your customers expect. We make connections that open new possibilities for the future of your business.

Where the world’s data traffic meets

Our carrier-neutral data centres host a wide ecosystem of Tier 1 and Tier 2 carriers in the most network-dense, fibre-rich locations.

Uptime, all the time

You can rely on us to keep downtime to an absolute minimum, and we’re proud of our 99.999% uptime standard.

Accessibility and dedicated support

Your personnel can access our conveniently situated Central London Docklands facilities and our team of on-site engineers 24/7.

Our connected global network

As the most connected data centre campus in Europe, Telehouse London Docklands enables strategic connections with Tier 1 ISPs and the world’s leading cloud service providers. With our interconnected global network, you establish a resilient connection with global offices around the world.


Access unprecedented connectivity in Europe’s most diverse ecosystem of leading carriers and major cloud service providers.

Interconnection

Make the most of our carrier-dense ecosystem of more than 800 connectivity partners to create and develop revenue opportunities.

Peering

Access internet exchanges worldwide like LINX, the London Internet Exchange, to reduce costs and streamline traffic.

Cloud

Access multiple cloud service providers including Amazon Web Services and Microsoft Azure via a single connection.

Services

Our suite of managed services is here for your infrastructure and setup needs. They are all performed with the utmost agility and operational excellence.

  • Hardware upgrades and maintenance
  • Transport and migration
  • System monitoring
  • Remote hands

With our entire suite of services, our priority is to deliver the high standards of connectivity and support you’d expect from your own team.

Connect with solutions providers

Telehouse London Docklands enables fast and direct connections with some of the biggest players in network and cloud interconnect services. Home to the London Internet Exchange’s largest point of presence, as well as the resilient location for Amazon Web Services (AWS) Direct Connect and Microsoft Azure ExpressRoute London 2, it’s clear that the Telehouse London Docklands Campus is the place to be.

Standards and security

Telehouse is committed to maintaining ISO international standards that meet the needs and expectations of our customers and their stakeholders and follow the changes in their markets. For total peace of mind, your valuable equipment and sensitive data are protected at Telehouse by 360-degree monitored perimeter fencing, dedicated 24/7 security, comprehensive access control and CCTV coverage.

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