Telehouse statement – Coronavirus

Telehouse corporate responsibility: Committed to progress

Telehouse is a responsible business, creating a healthy and safe environment for its employees and customers as well as a more sustainable future for our customers and the wider society they live in. As part of our commitment to enterprise social responsibility, we strive to create sustainable best practice across our operations, concentrating our resources where they’re needed the most. We also implement world class technologies that improve our efficiency, as well as encouraging positive behaviours in the fields of climate change action and green procurement.

BREEAM excellent standard

Our latest data centre, Telehouse North II is certified to the BREEAM excellent standard.

Adiabatic cooling system

We pioneered the world’s very first adiabatic cooling system in 2016.

100% renewable energy

Our Telehouse data centres are powered by 100% renewable energy.

A safe place for our people

We’re dedicated to providing a safe and secure environment for our staff, customers and partners.

  • We comply with regulatory and legal standards associated with our operations.
  • We strive for a safe working environment that meets all legal health and safety requirements.
  • We have a strong health and safety culture, aligned with ownership and responsibility.
  • We implement strategies to promote Health and Safety through training and awareness.

At Telehouse, providing a safe and secure environment isn’t just a priority; it’s a fundamental part of the way we work.


Telehouse is committed to meeting its ethical obligations and regulatory requirements. This includes enforcing policies aimed at:

  • Ensuring that its business operates in accordance with a strict code of conduct policy
  • Identifying and managing risks related to its business and establishing protocol to prevent modern slavery in accordance with its policy
  • Providing equal opportunities for our employees and avoiding unlawful discrimination in accordance with our Equality and Diversity Policy.


Telehouse is working to embed environmental sustainability best practice in our operations and concentrating business resources in areas that are seen as high risk or have significant carbon emissions, and where we can make the most significant environmental improvements across the business. We strive to adopt the highest standards and encourage behaviours across our operations that enhance energy efficiency, competitiveness and reduce our environmental impact.

We are committed to providing excellent customer service and to conduct business in an ethical, social and environmentally responsible manner. We are proactive and committed to continually improving our overall environmental and energy performance by establishing an environmental policy, strategy, setting objectives and targets. The strategy is focused on climate change action, energy efficiency and green procurement, which support the carbon reduction ambitions of many of our stakeholders. Telehouse is sourcing 100% of its energy for its operations from renewable sources.

We acknowledge that the nature of our industry can have an impact on energy consumption and detrimental environmental impact on our natural resources. However, the growth in cloud, virtualisation and innovative cooling technologies are contributing towards data centre efficiency. Industry experts recommend encouraging first and foremost efficient use of IT devices, as they can turn over quickly and deliver rapid improvements. Telehouse customers benefit from housing their IT infrastructure within an efficient and resilient data centre facility that provides a portfolio of energy efficient hardware and the world’s first multi-storey indirect adiabatic cooling system, designed to BREEAM Excellent standard in the Telehouse North Two data centre.


As part of our corporate social responsibility pledge, we help give back to the local community, by contributing to supporting local activities, sponsoring awards and providing apprenticeship schemes for students from the local college.

Contact our team

If you want to find out more about our commitment to enterprise social responsibility get in touch with the team today.