Telehouse statement – Coronavirus

Cookie policy – Telehouse

Telehouse International Corporation of Europe Ltd cookie policy

1. Cookie policy

1.1 What are cookies?

When you visit the Telehouse (“Telehouse Website”), we collect certain data regarding your visit and activities via cookies. A cookie is a small file of letters and numbers that is stored on your computer or other device. Cookies help us to provide you with a good experience when you browse the Telehouse website and to improve our site. By continuing to browse the Telehouse website, you are agreeing to our use of cookies in accordance with this policy.

1.2 How do we use cookies?

We use the following cookies to ensure that the Telehouse website is working properly, to remember your user preferences and to understand how visitors use the Telehouse website so that we can better tailor our interactions with you:

Category 1 – Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Category 2 – Preferences

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Category 3 – Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Category 4 – Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Category 5 – Unclassified

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

 

Cookie name Category Purpose Provider Type Expiry
__cfduid 1 Used by the content network, Cloudflare, to identify trusted web traffic. telehouse.net HTTP 29 days
rc::c 1 This cookie is used to distinguish between humans and bots. google.com HTML Session
uncode_privacy[consent_types] 1 Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry. telehouse.net HTTP 1 year
uncodeAI.css 1 Determines which device is used by the visitor – This allows the website to adjust to the optimal resolution for that specific device. telehouse.net HTTP Session
uncodeAI.images 1 Determines which device is used by the visitor – This allows the website to adjust to the optimal resolution for that specific device. telehouse.net HTTP Session
uncodeAI.screen 1 Determines which device is used by the visitor – This allows the website to adjust to the optimal resolution for that specific device. telehouse.net HTTP Session
__livechat 2 Used to hide the user’s personal customisation of LiveChat. livechatinc.com HTTP 3 years
__livechat_lastvisit 2 Stores when the user last used LiveChat. livechatinc.com HTTP 3 years
3rdparty 2 Used to hide the user’s personal customisation of LiveChat. livechatinc.com HTTP Session
lang 2 Remembers the user’s selected language version of a website. ads.linkedin.com HTTP Session
lang 2 Set by LinkedIn when a web page contains an embedded “Follow us” panel. linkedin.com HTTP Session
main_window_timestamp# 2 Used to hide the user’s personal customisation of LiveChat. livechatinc.com HTTP Session
wp-wpml_current_language 2 Designates the country code that is calculated based on the user’s IP address. Used to determine what language should be used for the visitor. telehouse.net HTTP 1 day
_ga 3 Registers a unique ID that is used to generate statistical data on how the visitor uses the website. telehouse.net HTTP 2 years
_gat 3 Used by Google Analytics to throttle request rate. telehouse.net HTTP 1 day
_gid 3 Registers a unique ID that is used to generate statistical data on how the visitor uses the website. telehouse.net HTTP 1 day
ads/ga-audiences 4 Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor ‘s online behaviour across websites. google.com Pixel Session
bcookie 4 Used by the social networking service, LinkedIn, for tracking the use of embedded services. linkedin.com HTTP 2 years
bscookie 4 Used by the social networking service, LinkedIn, for tracking the use of embedded services. linkedin.com HTTP 2 years
GPS 4 Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. youtube.com HTTP 1 day
IDE 4 Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking on e of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. doubleclick.net HTTP 1 year
lidc 4 Used by the social networking service, LinkedIn, for tracking the use of embedded services. linkedin.com HTTP 1 day
lissc 4 Used by the social networking service, LinkedIn, for tracking the use of embedded services. linkedin.com HTTP 1 day
test_cookie 4 Used to check if the user’s browser supports cookies. doubleclick.net HTTP 1 day
UserMatchHistory 4 Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. linkedin.com HTTP 29 days
VISITOR_INFO1_LIVE 4 Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. youtube.com HTTP 179 days
YSC 4 Registers a unique ID to keep statistics of what videos from YouTube the user has seen. youtube.com HTTP Session
yt-remote-cast-installed 4 Stores the user’s video player preferences using embedded YouTube video. youtube.com HTML Session
yt-remote-connected-devices 4 Stores the user’s video player preferences using embedded YouTube video. youtube.com HTML Persistent
yt-remote-device-id 4 Stores the user’s video player preferences using embedded YouTube video. youtube.com HTML Persistent
yt-remote-fast-check-period 4 Stores the user’s video player preferences using embedded YouTube video. youtube.com HTML Session
yt-remote-session-app 4 Stores the user’s video player preferences using embedded YouTube video. youtube.com HTML Session
yt-remote-session-name 4 Stores the user’s video player preferences using embedded YouTube video. youtube.com HTML Session
__lc.visitor_id.g5766241_191.group191 5 Unclassified telehouse.net HTTP 999 days
__lc_vv.group191 5 Unclassified livechatinc.com HTTP Session
__livechat_chat 5 Unclassified livechatinc.com HTTP 3 years
autoinvite_callback.group191 5 Unclassified telehouse.net HTTP Session
chat_running 5 Unclassified livechatinc.com HTTP 1 day
chat_running.group191 5 Unclassified livechatinc.com HTTP Session
hide_eye_catcher.group191 5 Unclassified telehouse.net HTTP Session
lc.5766241.secret_id.group191 5 Unclassified livechatinc.com HTTP Session
lc_invitation_opened.group191 5 Unclassified telehouse.net HTTP Session
lc_window_state.group191 5 Unclassified telehouse.net HTTP Session
message_text.group191 5 Unclassified livechatinc.com HTTP Session
notification[new_messages].group191 5 Unclassified livechatinc.com HTTP Session
notification[predicted_agent].group191 5 Unclassified livechatinc.com HTTP Session
notification[status_ping].group191 5 Unclassified livechatinc.com HTTP Session
recent_window.group191 5 Unclassified livechatinc.com HTTP Session
secret_token_5766241.group191 5 Unclassified livechatinc.com HTTP 1 day
waiting_in_queue 5 Unclassified livechatinc.com HTTP 1 day
waiting_in_queue.group191 5 Unclassified telehouse.net HTTP Session

1.3 Third party cookies

Please note that the Telehouse website may link through to third party websites and third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

Several of the cookies we use are provided by third party providers as specified above. The third party operated services may be used to track your browsing habits in addition to the information specified and without our knowledge. Please refer to the privacy and/or cookie policy of the listed services for detailed information.

You may refuse the use of cookies by third parties by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Telehouse website.

By using the Telehouse website, you consent to the processing of data about you by the relevant third parties set out above in the manner and for the purposes described.

1.4 Managing cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. It is also possible to delete cookies that have been installed in the past.  However, if you use your browser settings to block all cookies (including essential/strictly necessary cookies) you may not be able to access all or parts of the Telehouse website.

1.5 General

You can find out more about cookies at www.allaboutcookies.org. This site will give you guidance on how to control and delete unwanted cookies you have already accepted. We reserve the right to amend this Cookie Policy from time to time. Any changes will be posted within this page and shall become effective as soon as they are posted.

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