About Telehouse New York Teleport

The SSAE16 certified Telehouse data centre opened for business in 1989 meaning it was Telehouse’ first operational facility worldwide. The Tier 3 data centre is custom designed to operate as a data centre and disaster recovery-business continuity site, ensuring 99.999+% reliability.

This flagship data centre is the largest Telehouse US facility, boasting 162,000 square feet of space. The facility is located in The Teleport, a 100-acre office park on Staten Island, operated by the Port Authority of New York & New Jersey and is just 17 miles from Manhattan and less than 12 miles from Newark Airport.


Data Centre Infrastructure

Telehouse New York Teleport offers customers the option to use common and caged colocation space as well as private suites.

Data centre specifications

  • Redundant commercial power feeds (10mW total available)
  • Four rotary UPS (1,800 useable kva); N+1 configuration
  • Four static UPS (1,500 useable kva); N+1 configuration
  • Six diesel-powered generators (5,625 total kva); N+1 configuration
  • Leading and lagging output power factor without de-rating
  • 48-hour diesel fuel supply on-site; multi- vendors deliveries within 24 hours
  • Eight back up battery strings, handling full-power load for up to 15 minutes

The Telehouse New York Teleport data centre has redundant air-conditioning units (N+1) in place to ensure top quality continuity and reliability.

  • Direct access to Telehouse’s popular New York City public peering exchange point, NYIID
  • Two completely diverse fiber routes to/from site with diverse building entry paths.
  • Dark fiber available
  • Up to 10GigE Peering interconnection point to NYIIX
  • DSR – IDF cabling infrastructure (Virtual Meet-Me-Room) throughout building suites
  • Transport capability to major local carrier hotels
  • Multiple bandwidth & IP connectivity options

Telehouse New York Teleport provides pre-action sprinklers and halon or FM200 for fire suppression within the data centre.

Perimeter 1 - The Teleport Park's Security by the Port Authority of NY & NJ Police
  • Designated high-level security zone
  • Outer perimeter steel fencing (10 feet high)
  • Outer perimeter infrared detectors and video
  • Security gate with 24x7 guards
  • Grounds patrolled
  • Authorized access only – requires picture ID
  Perimeter 2 - Telehouse Teleport - 7 Teleport Drive's Security
  • 2nd perimeter of Outside Motion Detection and Video
  • Closed-circuit television video surveillance – internal and external
  • 24x7 TELEHOUSE security personnel on-site
  • Electronic Card and Biometric Security
  • Photo ID required for site access
  • 24x7 authorized customer access monitored via regularly updated access lists
  • Building patrolled

Telehouse Teleport is also the home of our Customer Assistance Centre (CAC). The CAC is the control centre for all Telehouse U.S. facilities and is staffed 24×7 with communications technicians and infrastructure engineers. Using our Telehouse Information Management System (TIMS), the CAC is able to track and monitor trouble tickets, deliveries, work projects, etc.

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