With physical and cyber risks multiplying and evolving, organisations can no longer rely on traditional risk management approaches.

Today’s effective risk management need to celebrate and leverage the interrelationships between different business functions to strike a balance between risk mitigation, technological innovation, and frictionless customer experience.

So, what does that look like in practice? What opportunities and challenges are lying ahead? And are regulations able to keep pace?

To uncover the common themes around risk management strategies, Nick Layzell speaks to Sarah Draper, General Counsel and Chief Risk Officer, Telehouse Europe) and Kenneth Chen (VP, Finance Strategy Operations and Risk, Spotify) in this latest episode of Making Connections.