Telehouse West

About Telehouse West

Opened in April 2010, this data centre is an additional home to the London Internet Exchange hosting a brand new peering switch platform designed for powerful low-latent connectivity. With approximately 5,000 m2 of colocation space, Telehouse West provides an ideal environment for a primary as well as a disaster recovery/backup site. Home to leading financial institutions, media/content and Cloud providers, Telehouse West is designed for the data-critical corporation.

Data Centre Infrastructure

  • Telehouse West can provide Shared Facilities Management (SFM), Dedicated Facilities Management (DFM) and high density rack hosting up to 10kW
  • Fully managed half rack service with best of breed hardware 
  • Telehouse provides hardware supply and maintenance service through gold partnerships with leading vendors 

Download Data Centre Fact Sheet


Data Centre Specifications

Power:

• Average power per rack - 4kW
• Four redundant HV power systems, from separate grids to each building on the Docklands site 
• 8 x 2.5MVA 11kV Generators with N+1 redundant standby generators with a minimum of 24 hours autonomy at full capacity 
• 2 (N+1) redundant UPS floor by floor 
• Redundant A & B power feeds to customer equipment
• On-site primary substation with total capacity of 50MVA with cooling and two 132kV power lines directly connected to the National Grid with two transformers providing N+N redundancy

Environment and Air Conditioning:

• 6 x 2.7MW chillers N 2 configuration
• Room Air Conditioning Units (RACUs) to provide down-flow chilled water system at N 25%
• RACU with bunded floor area and water leakage detection and monitoring
• Hot aisle/cold aisle zone design 
• 900mm raised floor design with airflow space to provide the most efficient cooling
• Free cooling operation in winter
• Maximum external ambient temperature of 35 degrees Celsius dry bulb
 

Connectivity:

The facility continues the availability of wide connectivity to major telecoms and network service providers and offers customers connectivity to any telecom presence in the Telehouse data centres. 
• Connectivity to 2 meet me rooms offering true diversity directly connectable from each tenant floor 
• Hosts the London Internet Exchange peering platform allowing low-latency connectivity
• In 2012, LINX doubled the bandwidth

Fire Detection and Suppression: 

• Data centre areas are fitted with a fully addressable two stage fire detection system that monitors both under-floor and the room itself 
• Detectors with a 50% mix of optical and ionisation are split across 2 separate zonal-loops, to meet BS 5839, 6266, 5445 and 5588
• Very Early Smoke Detection alarms (VESDA) installed throughout the facility
• Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval. (Dry sprinkler is the main fire suppression method employed.)
• The systems are designed to minimise any possible customer disruption and to ensure that any minor problems remain localised

Security System:

• Independent client card identification access system 
• Secure and monitored single-person point of entry, physically guarded 24/7 and integrated digital video 
camera surveillance
• Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites
• Strict security processes are in place to ensure the delivery and loading of goods is secure 
• CCTV coverage for the perimeter, common areas and facilities management suites

Environment: 

• The Telehouse London Docklands site is powered by 100% renewable energy
• Telehouse West has a built in waste heat exchange system facility to reuse lost heat to distribute to third parties and also pre-cool the chilled water, thus reducing both chiller and dry air cooler power requirements

Certifications:

• ISO 9001:2008 Quality Management Standard 
• ISO/IEC 27001:2005 Information Security Management 
• PCI – DSS (Payment Card Industry – Data Security Standard) Attestation
• BS 25999-2:2007 Business Continuity Management
• ISO 14001 Environmental Standard and the Carbon Trust Standard

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