Telehouse London Docklands Campus Updates
The Telehouse West Two data centre is due to open at our London Docklands campus in 2028. The nine-storey building will offer uptime guarantees of 99.999% to ensure uninterrupted operations for customers. The data centre has been designed to BREEAM Excellent standards, indicating a high level of environmental performance against a widely recognised sustainability assessment for buildings.
Key Building metrics:
- Gross area of 32,000m2
- Total white space of 11,292m2
- New Building 132kV Electrical Sub-Station
- Overall Building Power Capacity of 33MW
- Overall IT Power Capacity of 22MW
- Design PUE below 1.3
- Green Roof will be installed to promote biodiversity
- Green living walls will be installed on the building façade
The new Administration Building, Telehouse Central is due to open in early 2026, located between Telehouse East and Telehouse West.
The building will feature high-quality office spaces, dedicated meeting rooms and leading-edge welfare facilities, including a cafeteria for customers, visitors and staff on-site.
Built to a BREEAM excellent rating, dedicated meeting rooms, centralised partner support offices and welfare facilities, Telehouse Central reflects our commitment to a human-centric workplace.
Telehouse has made significant enhancements to its Customer Wi-Fi service, creating a more streamlined and seamless experience for customers visiting our London Docklands campus.
Key Improvements include:
– Self-Registration: Customers can now self-register for Wi-Fi access from anywhere within the data centre campus.
Connecting to Customer Wi-Fi:
– The process is straightforward: users can simply log in from their devices using their username and password.
– Guest customers with existing accounts will need to self-register again
For any assistance or queries, please reach out to our Service Desk via email or phone +44 (0)20 7512 0080.
The deployment date for the new Customer Wi-Fi Service is 22nd of March 2025.
We are excited to announce that our new administrative building is now beginning to take shape. This is an important milestone for us, and we appreciate your patience and cooperation during this construction period.
As part of our commitment to ensuring everyone’s safety, we have arranged for additional marshals from Flynn to be present around the construction perimeter. These marshals are there to help maintain a safe environment for all. If you are directed away from certain areas by these marshals, please adhere to their instructions promptly and without hesitation. Your cooperation is crucial in helping us manage the construction site safely and efficiently.
We understand that construction activities can be disruptive, and we are doing everything we can to minimise any inconvenience.
We appreciate your understanding and support as we work towards completing this exciting new addition to our facilities.
Thank you for your attention and cooperation.
From 25/03/2024 until 22/04/2024, please note that the main access gate will be temporarily closed for vehicle entry. During this period, vehicles are kindly requested to use the exit gate on Blackwall Way for both entry and exit, and utilise the overflow car park for parking. Pedestrian access to Telehouse South will remain unaffected. This is for the essential groundworks required for the install of our new perimeter security fence, vehicle gates, road vipers and gatehouse. Thank you for your cooperation and understanding.
Telehouse South Updates
Multinational construction and development company, Skanska, has been appointed as the contractor to deliver the first phase of the main works, which will include completing two floors of colocation space by Summer 2024. Telehouse South will increase power capacity to 30MVA and include implementation of efficient new MEPH infrastructure. Read more about the upgrade in our press release.
We would like to make you aware of the construction works taking place at our Telehouse South data centre. Telehouse is undertaking these works to upgrade the security and to enhance the sustainability of our facilities. This project is due to be completed in March 2024.
As part of these construction works, we will be replacing the existing glazed façade from levels 5 to 7 with sustainable exterior cladding. This new cladding system will improve building insulation and will offer the highest level of security for our new data halls by eliminating visibility from the outside.
In addition, we are introducing an improved visitor management system, with the construction of new vehicle gates, fencing and a gatehouse located at the entrance of Telehouse South. This will enhance the experience for our customers and visitors when arriving on site and improve the security.
As well as these exterior construction works, we are on track to complete one floor of additional colocation space by February 2024, with a further floor to be completed closely after in Q2 2024. At full buildout, our 31,000 sqm facility will provide 12,000 sqm of colocation space and a total power capacity of 16MW.
We are making every effort to ensure that the construction works create minimal disruption, by including wayfinding signage, LED lighting and trained security personnel throughout the building.
Should you have any questions or if you would like to book a tour of Telehouse South, please contact your Telehouse account manager or email [email protected]
Telehouse North Two Updates
We have installed water softeners to the IAC units at our North Two data centre, to enhance the operation of the system. In order to increase the resilience of the IAC units, we are also upgrading the UPS system that supports these units – the UPS capacity will be increased from 288kW to 540kW. The UPS system will be upgraded by February 2024.
By February 2024, we will have installed two new generators at our North Two data centre, bringing an additional 16.8MW of capacity. This will ensure that we have more than sufficient capacity to meet the growing demand for our services.
Telehouse West Updates
As part of a wider initiative to improve the PUE of our Telehouse West building our project team has installed 4no. air cooled chillers with free cooling systems in the building. All the chillers are available to be used in extreme ambient temperature. The new chillers can support the Telehouse West building IT load and external temperatures up to 50 degrees.
To improve the overall resiliency of the fuel control system at Telehouse West, we are upgrading the system with a dual redundancy control system.
Upgrading the fuel control system with dual redundant fuel pump control systems allows the following benefits.
• Increased system reliability and fault tolerance
• Enhanced operational continuity
• Improved maintenance and serviceability
This project was completed in Autumn 2024
A number of UPS systems for both the mechanical plant and IT cabinets are reaching their end of life (EOL) and are in the process of being replaced and upgraded.
The first phase of upgrades and replacements is for the UPS which are supporting the newly installed air-cooled chillers. The units have undergone a successful factory acceptance test in the factory located in Bologna.
The units are currently on site ready to be installed and commissioned.
Telehouse East Updates
To improve the PUE (Power Usage Effectiveness) of our Telehouse North and Telehouse East data centres, we have replaced the Glycol pumps with more efficient and modern models, operating at lower power consumptions.
One of the biggest power consumptions within data centre buildings are the water pumps that circulate chilled water throughout the building. Telehouse East previously used 4No. 132kW Pumps running as 2No. Systems down the building, with each of these systems operating in a N+1 configuration. These pumps have been replaced with 4No. 90kW variable speed Pumps, providing the same amount of flow rate at a lower power consumption.
In Telehouse North, 4No. 110kW Pumps served the building in an N+2 configuration. These pumps previously ran as a single system, serving the entirety of the building. To improve the efficiency, these pumps have also been replaced with 4No. variable speed 90kW Pumps.
The pump replacements project is just one of the steps we are taking to reduce our carbon footprint. For more information, click here.
Telehouse North Updates
To improve the PUE (Power Usage Effectiveness) of our Telehouse North and Telehouse East data centres, we have replaced the Glycol pumps with more efficient and modern models, operating at lower power consumptions.
One of the biggest power consumptions within data centre buildings are the water pumps that circulate chilled water throughout the building. Telehouse East previously used 4No. 132kW Pumps running as 2No. Systems down the building, with each of these systems operating in a N+1 configuration. These pumps have been replaced with 4No. 90kW variable speed Pumps, providing the same amount of flow rate at a lower power consumption.
In Telehouse North, 4No. 110kW Pumps served the building in an N+2 configuration. These pumps previously ran as a single system, serving the entirety of the building. To improve the efficiency, these pumps have also been replaced with 4No. variable speed 90kW Pumps.
The pump replacements project is just one of the steps we are taking to reduce our carbon footprint. For more information, click here.