Telehouse statement – Coronavirus

About Telehouse Frankfurt

Strategically located only 3km from central Frankfurt, Germany’s major financial and telecommunications district, the Tier 3 data centre stretches over a 67,000 sqm site with an immediately available 25,000 sqm of fully-fitted colocation space. This highly secure data centre provides one of the largest housing facilities in Germany with reliable environmental controlling systems and scalable power options.

Connected to Europe’s second largest Internet Exchange, the DE-CIX with over 400 international and domestic ISPs and carriers Telehouse Frankfurt is the ideal colocation facility for fast-growing multinational corporations and SME’s.

 

Data Centre Infrastructure

Rack colocation

Customer’s equipment is installed in a 19-inch individually locked cabinet

Cage colocation

Dedicated private space up to 900 sqm enclosed in cages constructed to client specifications

Data centre specifications

  • Power to rack up to 8kW with higher scalable options
  • N+1 redundant UPS-supported supplies with battery backup
  • Up to 21MVA uninterruptible emergency power
  • Sub-distribution according to customer specifications with separate power supply meterings
  • The data centre can be kept fully operational for three days in the event of a power failure through diesel generators
  • Redundant air conditioning and cooling systems at N 1
  • Room temperature maintained at 24°C 2/- 4°C
  • Temperatures in the data centres are monitored by means of sensors
  • Relative humidity at 50% to 15%
  • Floor load-bearing capacity from 5 to 15 kN/sqm
  • Raised floor at 300-700 mm
  • A carrier-neutral facility offering customers freedom of choice for connectivity with access to multiple major local and international network operators
  • Optimum connection to the German Internet Exchange Hub (DE-CIX)
  • Direct connection to the Frankfurt fibre ring
  • Visual/thermal fire alarm on two levels (ceiling and raised floor)
  • Active inergen fire extinguishing systems
  • Option: early fire detection (RAS system)
  • Choice between rooms with active or passive fire protection
  • Video surveillance of outside areas with recording over a three-month period
  • Optional: video surveillance in rooms
  • Facility is surrounded with a detection-equipped fence
  • 24/7 manned control centre on site – error messages are reported by a centralised control system
  • 24/7 onsite security staff
  • Strict access authorisation programme in place
  • Optional: Biometric access control system
  • Business Continuity Centre with up to 300 workstations for backing up business operations
  • 24/7 monitoring and remote hands services
  • Rental of offices, storage space and staging-rooms in a variety of sizes integrated within the security of Telehouse facilities
  • Planning, financing, installation, 24/7 operation in a secure and highly available environment, in-house cabling and facility management by trained staff
  • Telehouse Frankfurt meets the Tier 3 classification with optional multi-tier allocated areas
  • Available on-site areas for construction of private Tier 4 data centres
  • Telehouse Frankfurt is certified to IDW PS951 (German equivalent to Statement on Auditing Standards (SAS) No. 70)
  • Telehouse Franfurt is certified to ISO 27001:2005 (Information Security Management)

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