Telehouse statement – Coronavirus

About Telehouse Hanoi

Japan’s leading telecom provider KDDI now offers in conjunction with Vietnam’s leading system integration provider FTP Information systems a brand new state-of-the-art data center in the commercial district of the capital Hanoi. As one of the global colocation sites of KDDI, Telehouse Vietnam offers businesses the ability to build and operate a stable ICT network and fulfill the need for a dependable local back-up facility in one of the fastest growing nations in East Asia.

Data Centre Infrastructure

Rack colocation

Customer’s equipment is installed in a 19-inch, individually locked cabinet

Cage colocation

Dedicated space enclosed inside a cage for clients seeking a higher level of security

Open-space colocation

Customers can install and set up their own racks

Data centre specifications

  • Standard power per rack at 2.5kVA with scalable options up to 5kVA
  • Power to service area received via loop distribution system
  • Redundant diesel generator with a minimum of 48 hours autonomy at full capacity
  • N+1 redundant UPS system capacity at 15 minutes fully charged
  • Availability of dual power feeds for a single rack
  • State-of-the-art high-volume air conditioning system
  • N 1 redundant climate control configuration
  • Hot aisle/cold aisle zone design
  • 450 mm raised fl oor design with airflow space to provide the most efficient cooling
  • Average floor load at 500kg/m²
  • Independent humidity and dehumidification control system
  • Temp maintained at 22˚C±10% Humidity: 55%±10%
  • Water leakage detection system in place
  • A carrier neutral facility offering a wide choice to all customers
  • Able to connect to all ISPs and carriers in Vietnam
  • The fire suppression system installed uses FM-200 gas system ensuring no damage to customer equipment
  • Very early smoke detection alarms (VESDA) throughout the facility
  • 24/7 on-site personnel monitoring security of premises
  • 24/7 CCTV surveillance cameras installed around data centre
  • Photo identification required for site access
  • 24/7 CCTV surveillance cameras installed around data centre
  • IC card issued at main reception to authorised individuals for access to customer space
  • Biometric authentication by fingerprint verification at the entrance of customer space
  • System and network monitoring service
  • Proactive pinging and internet monitoring of customer infrastructure
  • Reporting service on network traffic and customer equipment
  • Tape/DAT backup solution
  • LAN/WAN operation
  • Planning and designing services for customer IT systems

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