Telehouse Europe, the longest established provider of reliable and secure data centre facilities in the UK, is launching a powerful new managed device monitoring solution to help customers maximise performance and improve strategic capacity planning.

Called Systems Observer, the new web-based managed monitoring service is based on award-winning fault and performance monitoring solutions from SolarWinds, a market leader in downloadable network management software.

Systems Observer offers Telehouse Europe customers the ability to monitor not only device response time and packet loss, but a raft of other useful statistics such as CPU and memory usage, interface and volume utilisation and application availability.

In addition, the advanced alerting in Systems Observer allows notifications to be sent for just about any piece of information the system gathers. For example, customers can be alerted by SMS message or e-mail when a server has a problem. Or if the IOS version on a Cisco switch is changed. Customers can choose exactly what they need to be notified about and how they would like to be notified.

Systems Observer provides server monitoring, device monitoring and application monitoring to generate reports and graphs through a comprehensive dashboard that reveals the up-to-the-minute status of all devices. It also generates historical trending information to make strategic capacity planning easier.

Systems Observer requires no proprietary software installation and uses industry standard protocols including ICMP and SNMP (Simple Network Monitoring Protocol) which are usually embedded in most common operating systems and IOSs. Application monitoring can be achieved through the inclusion of WMI (Windows Management Instrumentation). Systems Observer already supports thousands of vendors and operating systems including: Cisco, Foundry, Extreme, Motorola, Linux, Solaris, Mac OSX, HP-UX, AIX, Windows 2000, Windows 2003, and Windows XP devices.

Further information on Systems Observer pricing can be obtained by contacting Telehouse Europe on +44 (0) 20 7512 0550 or [email protected]

About Telehouse Europe

Telehouse Europe offers data centre facilities and connectivity, providing a secure and resilient platform for mission critical IT systems. Established in 1988, Telehouse became Europe’s first purpose-built neutral colocation provider. Today, the company is at the heart of the Internet and telecommunications infrastructure, serving over 700 major customers worldwide, from small start-ups to multinationals across a wide range of industries. It is a subsidiary of Japanese corporation KDDI, a Global 300 company and, with its sister company Telehouse America, is able to offer a global network covering Europe, America and Asia.

In Europe, Telehouse operates five data centre facilities across London and Paris, providing 30,000m2 of high quality data centre services with secure and resilient infrastructure. Telehouse is the most financially robust colocation provider in the industry and has consistently increased its profitability, year on year over the past 12 years.

For more information visit:

For sales enquiries:
T: +44 (0) 20 7512 0550
E: [email protected]

For press enquiries:
Andrew Smith
T: 020 8334 8095
E: [email protected]