Skill shortage in IT infrastructure

Britain’s vision of becoming a global innovation hub is threatened by AI skills shortages and lack of diversity in IT. This isn’t a new issue for organisations but as technology evolves, the implications of staff shortages can widen even faster and endanger business continuity and the ability to serve customers to the same high standard.

Our new Vision for Digital Infrastructure in 2030 Report, surveyed 250 IT decision-makers across various UK industries and the fourth chapter explores how to ensure the right skills and people exist in digital infrastructure. Delivering on this vision won’t be easy, however.

We found that:

  • Nearly three in ten (29%) of IT decision-makers believe AI is where the biggest IT skills gap lies in their organisation
  • More than half (51%) of the survey sample believe there’s a lack of interest in the digital infrastructure sector as a career
  • The reason for that could stem from lack of diversity and inclusion within IT teams, with 63% of respondents highlighting it as a concerning issue.
  • To promote diversity and inclusion, 45% of organisations are running training and education programmes, whilst 43% are implementing inclusive workplace policies

IT Infrastructure Vision for 2030

From the explosion of IoT devices to the latest advances in AI, technology is rapidly accelerating, the full 2030 report covers the scale and speed with which IT services are delivered, and reshaping the digital economy as we know it.

Data centres lie at the heart of this shift, supporting organisations on their digitalisation journey, and ensuring the reliability, connectivity, sustainability and efficiency of business operations. But what will the future bring – in 2030 and beyond? In addition to workforce and skills shortages, the report explores four other key areas which are shaping tomorrow, including:

Download Chapter 4